---
title: "Cookie Policy — CertCoach"
description: "How CertCoach uses cookies and similar tracking technologies."
url: "https://certcoach.ai/cookies"
generated: 2026-06-03T15:00:45.637Z
---
# Cookie Policy
_Last updated: May 27, 2026_
## About this notice
This Cookie Policy explains how Thought Exhaust LLC, doing business as CertCoach ("Company," "we," "us," and "our"), uses cookies and similar technologies to recognize you when you visit our website at https://certcoach.ai ("Website"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.
## What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner (in this case, Thought Exhaust LLC) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., interactive content and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.
## Why do we use cookies?
We use first- and third-party cookies for two reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies help us understand how the product is used so we can improve it, and we refer to these as "analytics" cookies. We do not use cookies for advertising or to build behavioural profiles for marketing purposes.
## How can I control cookies?
When you first visit the Website, we show a notification banner asking whether you accept analytics cookies. The banner offers a binary choice — Accept or Reject — and your selection is stored in your browser so we don't ask again. If you Reject, our analytics provider (PostHog) is not loaded and no analytics cookies are set. Essential cookies are always loaded because they are required for the Website to function (for example, to keep you signed in or to remember the consent choice you just made).
You can change your mind at any time. To revoke a previous Accept, clear your browser's cookies and local storage for certcoach.ai — your next visit will show the banner again and you can choose Reject. You may also set or amend your web browser's controls to accept or refuse cookies generally.
If you choose to reject analytics cookies, the Website continues to work normally. The only effect is that we cannot measure usage patterns to improve the product.
The specific types of first- and third-party cookies served through our Website are described below.
### Essential cookies
These cookies are strictly necessary for the Website to function and cannot be switched off. They are usually only set in response to actions made by you, such as signing in, filling in forms, or recording your cookie-consent choice.
- **Purpose:** Authentication (keeping you signed in), session management, and remembering whether you accepted or rejected analytics cookies.
- **Provider:** certcoach.ai (first-party) and Firebase (Google) for authentication tokens.
- **Type:** HTTP cookies and browser local storage.
- **Typical retention:** Session for some; up to one year for the auth and consent records.
### Analytics cookies
These cookies are only set if you accept the analytics banner. They help us understand which features are used, what's broken, and where the product can be improved.
- **Purpose:** Aggregate product analytics — page views, feature usage, error reports, anonymized session replays for debugging.
- **Provider:** PostHog (PostHog Inc., a third-party analytics provider). See https://posthog.com/privacy.
- **Type:** HTTP cookies and browser local storage.
- **Typical retention:** Up to one year, after which they expire or are rotated.
- **How to opt out:** Choose Reject on the notification banner, or clear cookies for certcoach.ai if you previously accepted.
## How can I control cookies on my browser?
Independent of our banner, you can manage cookies in your browser at any time. The mechanism varies between browsers; the following links walk you through the steps for the most popular ones:
- Chrome — https://support.google.com/chrome/answer/95647
- Firefox — https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
- Safari — https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac
- Edge — https://support.microsoft.com/en-us/windows/microsoft-edge-browsing-data-and-privacy-bb8174ba-9d73-dcf2-9b4a-c582b4e640dd
## What about other tracking technologies, like web beacons?
Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enables us to recognize when someone has visited our Website or opened an email including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to improve site performance, and to measure the success of transactional email delivery. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.
## Do you serve targeted advertising?
No. We do not serve advertising on the Website and we do not share visit information with advertising networks for profiling or targeting. The only third-party that can recognize you across sessions is our analytics provider (PostHog) — and only if you accepted analytics cookies on the banner.
## How often will you update this Cookie Policy?
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
The date at the top of this Cookie Policy indicates when it was last updated.
## Where can I get further information?
If you have any questions about our use of cookies or other technologies, please email us at [email protected].